Privacy Policy

Who we are:

We are the SME Cluster, a tradename for Sematronix Ltd, company number 07203706

Our website address is:  

What personal data we collect and why we collect it:

We will collect information including names, telephone numbers, email addresses, street addresses, company names and any additional information you provide to us for the purpose of provide you with the service or information you have requested.

Data provided by website visitors is treated in the strictest confidence and will not be shared or sold to any third party without explicit permission from the data owner. 

We will use this information only for the purpose it was provided, e.g. marketing information, product or service enquiries, membership requests, etc.

When visitors complete the contact form, membership form or leave comments on the site, our content management system will collect the data shown in the form along with the visitor’s IP address and browser user agent string, to help with Spam detection.


If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with:

We do not share your data or information with anyone.

How long we retain your data:

If you leave a comment, the information and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website or complete membership requests, we also store the personal information they provide in their user profile until we are instructed otherwise. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact information:

SME Cluster
Waterton Technology Centre
Waterton Industrial Estate
CF31 3WT